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Presentation

Enabling Exploratory Discovery Through Taxonomy

Taxonomy Boot Camp 2024

Not everything can just be searched. “Aha!” moments deliver value. Exploration leads to insights and surfaces contexts. How do you prepare your content for these user experiences?

Presentation

AI Explanations as Two-Way Experiences, Led by Users

User Experience Professionals Association (UXPA) conference

How do we craft designs that "explain" concepts and respond to users’ intent? Can AI identify, elicit and apply relevant user contexts, to help us understand AI outputs? How do explanations become two-way?

Presentation

Menu Mania: What's Wrong With Menus

User Experience Professionals Association (UXPA) conference

Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need. In this presentation we share best practices for designing menus.

Presentation

Connecting Art & Archives for Research, Discovery, and Storytelling

MuseumNext (virtual)

The Georgia O’Keeffe Museum and Design for Context have developed a scalable infrastructure supporting integrated information from art, archival, library, historic home collections and exhibitions. Exploring rich relationships reveals a wealth of contexts, perspectives, events, and places. Learn about how the Museum is envisioning the future of its publishing and collections-based storytelling.

Our insights

  • Presentation

    User Experience Design Considerations for Multi-Museum Online Collaborations

    MCN2016 Conference, New Orleans, LA – November 4, 2016

    Duane Degler, Lesley Humphreys

    In this MCN2016 session, Duane Degler and Lesley Humphreys share human-centered user experience considerations and requirements that pertain specifically to the challenges faced by collaborations among multiple collections, sites, and institutions. 

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  • Presentation
    Information architecture design with sticky notes

    Positive Psychology and the Architecture of Information Happiness

    World IA Day, Washington, DC - February 21, 2015

    Lesley Humphreys

    The science of happiness has come a long way in recent decades: prominent scholars such as Martin Seligman, Tal Ben-Shahar, and Mihaly Csikszentmihalyi have studied and written about the impact that positive psychology can have in our lives. Csikszentmihalyi’s research on the concept of flow, in particular, is relevant to our work as information architects. Can we find the right mix of skills and challenges to bring our clients, our end users, and ourselves into the “flow” state of optimal experience? If we can achieve the right balance (in the stretch zone, as opposed to the panic zone!) happiness is found in the sense of accomplishment at what we’ve achieved.

    Information architecture design with sticky notes
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  • Presentation
    Online publication

    Blowing Up the Book: Design Challenges for Online Cultural Heritage Information

    User Focus, Washington, DC – October 17, 2014

    Lesley Humphreys, Neal Johnson

    In 2009, The Getty Foundation issued a challenge to eight art museums: translate a scholarly catalog rich with cultural heritage data, images, and interpretation into an online resource that strives to reach beyond the limitations of print in creative and useful ways. "Systematic catalogs" are a time-honored and resource-intensive method of publishing the core art historical data and art research associated with the cultural objects that these institutions hold in public trust. And so the Online Scholarly Catalog Initiative (OSCI) was begun with the goal of "blowing up the book"... not to eliminate or destroy, but rather to expand the utility and audience of these important resources.

    Online publication
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  • Presentation
    Taking notes on tablet

    Design Guidelines: Real-Life Stories

    Information Architecture Summit, Baltimore, MD – April 5, 2013

    Rachel Sengers, Lesley Humphreys, Rob Fay

    As an organization grows and its products proliferate, how can it maintain a coherent sense of identity and usability across them, while allowing room for flexibility and growth? For a family of online communications channels or applications, design guidelines can document and disseminate the organization’s UX principles and patterns. This presentation offers resources and insights from both practitioners and professionals outside the field who have undertaken these types of projects together.

    Taking notes on tablet
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  • Presentation
    Using a laptop

    Developing Style Guidelines for Suites of Applications

    User Focus, the UXPA DC conference, Washington, DC – October 19, 2012

    Rachel Sengers, Lesley Humphreys

    Many enterprises grow organically, with diverse products managed by different teams. Style guidelines provide a way for the organization brand itself and ensure consistency across its family of apps while leaving in flexibility to accommodate different contexts of use.

    Using a laptop
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