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Highlights

Presentation

Enabling Exploratory Discovery Through Taxonomy

Taxonomy Boot Camp 2024

Not everything can just be searched. “Aha!” moments deliver value. Exploration leads to insights and surfaces contexts. How do you prepare your content for these user experiences?

Presentation

AI Explanations as Two-Way Experiences, Led by Users

User Experience Professionals Association (UXPA) conference

How do we craft designs that "explain" concepts and respond to users’ intent? Can AI identify, elicit and apply relevant user contexts, to help us understand AI outputs? How do explanations become two-way?

Presentation

Menu Mania: What's Wrong With Menus

User Experience Professionals Association (UXPA) conference

Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need. In this presentation we share best practices for designing menus.

Presentation

Connecting Art & Archives for Research, Discovery, and Storytelling

MuseumNext (virtual)

The Georgia O’Keeffe Museum and Design for Context have developed a scalable infrastructure supporting integrated information from art, archival, library, historic home collections and exhibitions. Exploring rich relationships reveals a wealth of contexts, perspectives, events, and places. Learn about how the Museum is envisioning the future of its publishing and collections-based storytelling.

Our insights

  • Article

    Business as (Un)Usual: How a UX Audit Can Help

    May 22, 2020

    Michael Owens

    It may be the understatement of the century to say that 2020 is not going the way any of us had planned. In the best of times, it can be difficult to justify the allocation of resources to assess and redesign your UX. And in tough times, like now, it can be especially hard to make needed progress, which is where a UX audit can really make a difference.

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  • Article

    Don’t Document it—Prototype it!

    February 11, 2020

    Michael Owens

    In this article by Michael Owens, she explores the Catch 22 of traditional documentation: that whatever you write is inevitably going to be either too much or too little. Walking the tightrope between providing enough detail to be useful and avoiding too many words to be overwhelming can be a delicate balance to strike for any designer, and that's where prototypes can make all the difference.

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  • Presentation

    Don’t Document It, Prototype It!

    DCUX Conference, Washington, DC – November 9, 2019

    Michael Owens

    In this DCUX 2019 lightning talk, Michael Owens shares valuable tips about communicating UX requirements to your development team with annotated prototypes.

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  • Presentation

    Split Focus: Designing Applications for Multiple Monitor Setups

    UXPA 2017 Conference, Toronto, Ontario – June 8, 2017

    Lisa Battle, Rachel Sengers, Michael Owens

    In this UXPA 2017 session, Lisa Battle, Michael Owens, and Rachel Sengers discuss new UX design patterns and challenges that arise in software and web-based application design for multiple monitors, illustrating them with real project examples.

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  • Presentation

    Accessibility 101

    Baltimore UX Meetup, Baltimore, MD – May 9, 2017

    Michael Owens, Lesley Humphreys

    In this Baltimore UX Meetup presentation, Michael Owens and Lesley Humphreys explore recent standards, assistive technologies, and the types of deliverables that can be used to specify accessibility compliant interactions.

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