Highlights

Presentation

Enabling Exploratory Discovery Through Taxonomy

Taxonomy Boot Camp 2024

Not everything can just be searched. “Aha!” moments deliver value. Exploration leads to insights and surfaces contexts. How do you prepare your content for these user experiences?

Presentation

AI Explanations as Two-Way Experiences, Led by Users

User Experience Professionals Association (UXPA) conference

How do we craft designs that "explain" concepts and respond to users’ intent? Can AI identify, elicit and apply relevant user contexts, to help us understand AI outputs? How do explanations become two-way?

Presentation

Menu Mania: What's Wrong With Menus

User Experience Professionals Association (UXPA) conference

Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need. In this presentation we share best practices for designing menus.

Presentation

Connecting Art & Archives for Research, Discovery, and Storytelling

MuseumNext (virtual)

The Georgia O’Keeffe Museum and Design for Context have developed a scalable infrastructure supporting integrated information from art, archival, library, historic home collections and exhibitions. Exploring rich relationships reveals a wealth of contexts, perspectives, events, and places. Learn about how the Museum is envisioning the future of its publishing and collections-based storytelling.

Our insights

Presentation

Menu Mania: What's Wrong With Menus and How to Fix Them

UXPA 2024 Conference, Ft. Lauderdale, Florida – June 25, 2024

Lisa Battle, Rachel Sengers

Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need, yet they can be very frustrating to use. In this presentation we review what we have learned about best practices for designing mega menus, context menus, hamburger menus, full page menus and other types, and share case studies of menu redesigns for enterprise applications, mobile apps, and information-rich websites.

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Presentation

Hello, Meet Hola! Design for Mixed-language Interfaces

UXPA International Conference, Baltimore, MD – September 2, 2021

Duane Degler, Rachel Sengers

A global online user population necessitates the exchange of content from different sources, and the ability to aggregate multilingual content is a critical requirement within many research and business contexts. To effectively reach a global audience and provide access to content in multiple languages, we must structure mixed-language content to support its successful presentation and delivery, and provide innovative designs that facilitate exploration. In this interactive session, we provide real-world examples for doing just that.

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Presentation

Big Data in Small Graphics: Micro-Visualizations in SaaS and Enterprise Applications

UXPA Conference, Puerto Rico – June 26, 2018

Lisa Battle, Rachel Sengers

In this UXPA session, Lisa Battle and Rachel Sengers explored the use of micro-visualizations to enhance user experience and how to best design effective visualizations.

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Workshop

How to Design Great Dashboards and Visualizations for SaaS and Enterprise Applications

UXPA 2018 Conference in Puerto Rico -- June 25, 2018

Lisa Battle, Rachel Sengers

In their UXPA 2018 workshop, Lisa Battle and Rachel Sengers discussed how to ensure a good user experience for dashboards, brainstorm together on the common building blocks of dashboard design, and generate ideas for visualizations to quickly communicate data.

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Conference

Going Global: The Intersection of IA and UX in a Multilingual Environment

IA Summit 2018 Conference in Chicago, IL -- March 25, 2018

Kate Blanch, Rachel Sengers, Janette Shew

In their IA Summit talk, Kate Blanch, Rachel Sengers, and Janette Shew discuss how to structure multilingual content to support its successful presentation and delivery, and how to provide innovative designs that facilitate exploration of that content.

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Presentation

Split Focus: Designing Applications for Multiple Monitor Setups

UXPA 2017 Conference, Toronto, Ontario – June 8, 2017

Lisa Battle, Rachel Sengers, Michael Owens

In this UXPA 2017 session, Lisa Battle, Michael Owens, and Rachel Sengers discuss new UX design patterns and challenges that arise in software and web-based application design for multiple monitors, illustrating them with real project examples.

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Presentation

Micro-Visualizations: Small Visualizations That Make A Big Impact

UXDC Conference, Washington, DC – April 15, 2017

Lisa Battle, Rachel Sengers

In this UXDC session, Lisa Battle and Rachel Sengers present examples of several different types of micro-visualizations and discuss how they can be used effectively to improve user experience.

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Presentation

Delicious Design: UXers and Visual Designers Collaborating Together

UXPA Boston’s 2015 Conference – May 15, 2015

Rachel Sengers, Jennifer Chaffee

Led by a UX designer and a visual designer, this session provides practical ideas and recommendations for ensuring a smooth and effective collaboration between specialists in these disciplines.

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Presentation

Design Guidelines: Real-Life Stories

Information Architecture Summit, Baltimore, MD – April 5, 2013

Rachel Sengers, Lesley Humphreys, Rob Fay

As an organization grows and its products proliferate, how can it maintain a coherent sense of identity and usability across them, while allowing room for flexibility and growth? For a family of online communications channels or applications, design guidelines can document and disseminate the organization’s UX principles and patterns. This presentation offers resources and insights from both practitioners and professionals outside the field who have undertaken these types of projects together.

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Presentation

Developing Style Guidelines for Suites of Applications

User Focus, the UXPA DC conference, Washington, DC – October 19, 2012

Rachel Sengers, Lesley Humphreys

Many enterprises grow organically, with diverse products managed by different teams. Style guidelines provide a way for the organization brand itself and ensure consistency across its family of apps while leaving in flexibility to accommodate different contexts of use.

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