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Presentation

Sustainable Futures for Digital Resources: Aligning Mission, Audiences, and Infrastructure

Explore how museums and cultural institutions can create digital research resources that balance the needs of both scholarly and broader audiences, as well as internal staff and partners, while supporting long-term institutional resilience in this talk at MCN 2025 conference.

Presentation

Best Practices for Analyzing Entities When Integrating Multiple Taxonomies

The process of developing a taxonomy often is a process of gathering and curating terms from various sources, such as repositories, archives, translations, or industry standards. Degler describes the process of “reconciliation” in which taxonomists analyze these disparate terms at the 2025 Taxonomy Bootcamp.

Presentation

Exploratory Experiences Built by Design

User Experience Professionals Association (UXPA) conference

In this presentation, we talk about how user experience can facilitate discovery — enabling people to discover the unexpected in digital spaces, the “aha!” moment, or the deeper story behind a familiar subject.

Presentation

Mastering Interactive Maps

User Experience Professionals Association (UXPA) conference

There are many unique considerations in customizing maps for use inside applications for specialized audiences. This presentation is about the key decisions that user experience designers need to make when integrating a map within a specialized product.

Presentation

AI Explanations as Two-Way Experiences, Led by Users

User Experience Professionals Association (UXPA) conference

How do we craft designs that "explain" concepts and respond to users’ intent? Can AI identify, elicit and apply relevant user contexts, to help us understand AI outputs? How do explanations become two-way?

Presentation

Menu Mania: What's Wrong With Menus

User Experience Professionals Association (UXPA) conference

Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need. In this presentation we share best practices for designing menus.

Our insights

  • Presentation

    Menu Mania: What's Wrong With Menus and How to Fix Them

    UXPA 2024 Conference, Ft. Lauderdale, Florida – June 25, 2024

    Lisa Battle, Rachel Sengers

    Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need, yet they can be very frustrating to use. In this presentation we review what we have learned about best practices for designing mega menus, context menus, hamburger menus, full page menus and other types, and share case studies of menu redesigns for enterprise applications, mobile apps, and information-rich websites.

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  • Presentation

    Guiding Users Towards Action: Empowering Decisions Through Effective Data Design

    UXPA International Conference, Baltimore, MD – September 1, 2021

    Lisa Battle, Laura Chessman

    Good design can help users quickly grasp a situation, make better decisions, and take productive actions. In this session, we provide a framework that describes a progressive evolution of data displays and actions, and share a broad range of examples, from consumer products to enterprise web applications, to discuss ways to design effective data displays and integrate actions.

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  • Presentation

    Big Data in Small Graphics: Micro-Visualizations in SaaS and Enterprise Applications

    UXPA Conference, Puerto Rico – June 26, 2018

    Lisa Battle, Rachel Sengers

    In this UXPA session, Lisa Battle and Rachel Sengers explored the use of micro-visualizations to enhance user experience and how to best design effective visualizations. 

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  • Workshop

    How to Design Great Dashboards and Visualizations for SaaS and Enterprise Applications

    UXPA 2018 Conference in Puerto Rico -- June 25, 2018

    Lisa Battle, Rachel Sengers

    In their UXPA 2018 workshop, Lisa Battle and Rachel Sengers discussed how to ensure a good user experience for dashboards, brainstorm together on the common building blocks of dashboard design, and generate ideas for visualizations to quickly communicate data.

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  • Presentation

    Micro-Visualizations: Small Visualizations That Make A Big Impact

    UXDC Conference, Washington, DC – April 15, 2017

    Lisa Battle, Rachel Sengers

    In this UXDC session, Lisa Battle and Rachel Sengers present examples of several different types of micro-visualizations and discuss how they can be used effectively to improve user experience. 

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  • Presentation
    Box of chocolates

    Delicious Design: UXers and Visual Designers Collaborating Together

    UXPA Boston’s 2015 Conference – May 15, 2015

    Rachel Sengers, Jennifer Chaffee

    Led by a UX designer and a visual designer, this session provides practical ideas and recommendations for ensuring a smooth and effective collaboration between specialists in these disciplines.

    Box of chocolates
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  • Presentation
    Taking notes on tablet

    Design Guidelines: Real-Life Stories

    Information Architecture Summit, Baltimore, MD – April 5, 2013

    Rachel Sengers, Lesley Humphreys, Rob Fay

    As an organization grows and its products proliferate, how can it maintain a coherent sense of identity and usability across them, while allowing room for flexibility and growth? For a family of online communications channels or applications, design guidelines can document and disseminate the organization’s UX principles and patterns. This presentation offers resources and insights from both practitioners and professionals outside the field who have undertaken these types of projects together.

    Taking notes on tablet
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  • Presentation
    Using a laptop

    Developing Style Guidelines for Suites of Applications

    User Focus, the UXPA DC conference, Washington, DC – October 19, 2012

    Rachel Sengers, Lesley Humphreys

    Many enterprises grow organically, with diverse products managed by different teams. Style guidelines provide a way for the organization brand itself and ensure consistency across its family of apps while leaving in flexibility to accommodate different contexts of use.

    Using a laptop
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