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Highlights

Presentation

Enabling Exploratory Discovery Through Taxonomy

Taxonomy Boot Camp 2024

Not everything can just be searched. “Aha!” moments deliver value. Exploration leads to insights and surfaces contexts. How do you prepare your content for these user experiences?

Presentation

AI Explanations as Two-Way Experiences, Led by Users

User Experience Professionals Association (UXPA) conference

How do we craft designs that "explain" concepts and respond to users’ intent? Can AI identify, elicit and apply relevant user contexts, to help us understand AI outputs? How do explanations become two-way?

Presentation

Menu Mania: What's Wrong With Menus

User Experience Professionals Association (UXPA) conference

Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need. In this presentation we share best practices for designing menus.

Presentation

Connecting Art & Archives for Research, Discovery, and Storytelling

MuseumNext (virtual)

The Georgia O’Keeffe Museum and Design for Context have developed a scalable infrastructure supporting integrated information from art, archival, library, historic home collections and exhibitions. Exploring rich relationships reveals a wealth of contexts, perspectives, events, and places. Learn about how the Museum is envisioning the future of its publishing and collections-based storytelling.

Our insights

  • Presentation
    Circuit board lines, forming the image of a tree

    AI Explanations as Two-Way Experiences, Led by Users

    User Experience Professionals Conference – June 25, 2024

    Duane Degler

    How do we craft designs that "explain" concepts and respond to users’ intent? Can AI identify, elicit and apply relevant user contexts, to help us understand AI outputs? How do explanations become two-way, as users can explain their expectations and offer feedback?

    Circuit board lines, forming the image of a tree
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  • Workshop
    Circuit board lines, forming the image of a tree

    IA for AI: Shaping the Experience for Human-AI Systems

    Information Architecture Conference - April 18-23, 2022

    Duane Degler, Carol Smith, Rebecca Evanhoe

    Participants collaborated in building upon the IA-for-AI framework that was first presented at IAC 2021. We explored what it means to understand, translate, and describe the types of situations where human-machine interaction occurs, and the way the relationship changes in real-time. Participants discussed opportunities and responsibilities that IA brings to human-AI relationships.

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  • Presentation
    Circuit board lines, forming the image of a tree

    How IAs Can Shape the Future of Human-AI Collaboration

    Information Architecture Conference - April 28-30, 2021

    Duane Degler, Carol Smith

    Sometimes people describe Artificial intelligence (AI) as an “emerging intelligence,” but it is, in truth, the emergent collaboration with humans that fosters positive personal, societal, and environmental outcomes. We outline a framework that Information Architects (IAs) can use to help them think about the key issues in designing for AI systems.

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