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Presentation

Sustainable Futures for Digital Resources: Aligning Mission, Audiences, and Infrastructure

Explore how museums and cultural institutions can create digital research resources that balance the needs of both scholarly and broader audiences, as well as internal staff and partners, while supporting long-term institutional resilience in this talk at MCN 2025 conference.

Presentation

Best Practices for Analyzing Entities When Integrating Multiple Taxonomies

The process of developing a taxonomy often is a process of gathering and curating terms from various sources, such as repositories, archives, translations, or industry standards. Degler describes the process of “reconciliation” in which taxonomists analyze these disparate terms at the 2025 Taxonomy Bootcamp.

Presentation

Exploratory Experiences Built by Design

User Experience Professionals Association (UXPA) conference

In this presentation, we talk about how user experience can facilitate discovery — enabling people to discover the unexpected in digital spaces, the “aha!” moment, or the deeper story behind a familiar subject.

Presentation

Mastering Interactive Maps

User Experience Professionals Association (UXPA) conference

There are many unique considerations in customizing maps for use inside applications for specialized audiences. This presentation is about the key decisions that user experience designers need to make when integrating a map within a specialized product.

Presentation

AI Explanations as Two-Way Experiences, Led by Users

User Experience Professionals Association (UXPA) conference

How do we craft designs that "explain" concepts and respond to users’ intent? Can AI identify, elicit and apply relevant user contexts, to help us understand AI outputs? How do explanations become two-way?

Presentation

Menu Mania: What's Wrong With Menus

User Experience Professionals Association (UXPA) conference

Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need. In this presentation we share best practices for designing menus.

Our insights

  • Presentation
    Circuit board lines, forming the image of a tree

    AI Explanations as Two-Way Experiences, Led by Users

    User Experience Professionals Conference – June 25, 2024

    Duane Degler

    How do we craft designs that "explain" concepts and respond to users’ intent? Can AI identify, elicit and apply relevant user contexts, to help us understand AI outputs? How do explanations become two-way, as users can explain their expectations and offer feedback?

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  • Workshop
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    IA for AI: Shaping the Experience for Human-AI Systems

    Information Architecture Conference - April 18-23, 2022

    Duane Degler, Carol Smith, Rebecca Evanhoe

    Participants collaborated in building upon the IA-for-AI framework that was first presented at IAC 2021. We explored what it means to understand, translate, and describe the types of situations where human-machine interaction occurs, and the way the relationship changes in real-time. Participants discussed opportunities and responsibilities that IA brings to human-AI relationships.

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  • Presentation
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    How IAs Can Shape the Future of Human-AI Collaboration

    Information Architecture Conference - April 28-30, 2021

    Duane Degler, Carol Smith

    Sometimes people describe Artificial intelligence (AI) as an “emerging intelligence,” but it is, in truth, the emergent collaboration with humans that fosters positive personal, societal, and environmental outcomes. We outline a framework that Information Architects (IAs) can use to help them think about the key issues in designing for AI systems.

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